FAQ's

We ship all orders from our warehouse in Brisbane.

Yes, all packages are sent to ensure the safety and privacy of your order.

Yes, all peptides are supplied in lyophilised (freeze-dried) form and protected from direct sunlight to help preserve product integrity.

Once reconstituted, peptides should be stored under refrigerated conditions. When stored correctly, reconstituted peptides remain stable for a minimum of four weeks.


Lyophilised peptide powders can be stored at room temperature when kept cool, dry, and away from direct sunlight. Refrigeration is optional for extended storage.

Our peptides are manufactured to a purity of 99%+ and are free from heavy metals and other contaminants. We work exclusively with trusted, high-quality manufacturers and conduct regular third-party laboratory testing to maintain our quality standards.

In the unlikely event that your order does not arrive, we will provide a full reshipment. As all orders are shipped domestically, there are no customs-related risks.

If your order has not yet been dispatched, you have the option to cancel and receive a full refund.

Yes, all orders are sent with a AusPost tracking number.

All instock orders are dispatched within 24 business hours of payment. Typically orders take 1-5 days to arrive depending on your location.